Quality Assurance

Food safety is foundational to how CSW operates. Select CSW facilities are certified to the BRCGS Storage & Distribution standard, a GFSI-recognized framework and one of the most rigorous in the cold chain industry. Each has earned an AA grade, the highest rating achievable, on announced audits. Certification is maintained through annual audits by AIB International, with mandatory unannounced audits on a three-year cycle.

Food Safety & Defense

CSW operates a comprehensive food safety management system covering all critical risk areas throughout the storage and distribution lifecycle. Core program areas include cGMPs, HACCP, Allergen Management, Sanitation, Traceability, Recall Preparedness, Food Defense, Food Fraud Prevention, and Crisis Management, supported by formal Corrective and Preventive Action (CAPA) processes and a structured internal audit program.


All CSW facilities are registered with the U.S. Food and Drug Administration (FDA) and the United States Department of Agriculture (USDA), and hold applicable Public Warehouse Keeper and Food Warehouse licenses through state regulatory agencies. Customers have direct access to facility General Managers to discuss quality specifications, review food safety programs, or escalate concerns.